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Services

House Cleaning

Apartment Cleaning

End of Lease Cleaning

Bond Cleaning

Office Cleaning

Strata Cleaning

NDIS Cleaning

 

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Hills District

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Macquarie and Ryde

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Sutherland Shire

 

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Google Rating
4.5
Based on 171 reviews
Simply Spotless - Apartment & House Cleaning Services Sydney
Simply Spotless - Apartment & House Cleaning Services Sydney
4.5
Kirsten Mackay
Kirsten Mackay
13:37 15 Sep 21
We have used Simply Spotless twice. Both times booking online was super easy, I had a clear idea of how much the services would cost and what was included. While they are not the cheapest service, they are fairly priced and they don't skip on the listed services. Both as general household cleaning services and exit cleans they left our house looking immaculate. I would have put 5 stars except we got a message on the Sunday asking to move the time of the exit move which was scheduled for the next day. Thankfully we sorted out something workable , but when moving house the last thing anyone needs is getting a call from one of the moving services asking to shift times at the last minute.
Jessica Brookes
Jessica Brookes
10:04 25 Aug 21
John Lander
John Lander
06:33 24 Aug 21
Outgoing tenants left my one bedroom unit trashed but Deepti and team did a fantastic job which exceeded all expectations. They cleaned the whole place including stove and carpets on the same morning. Originally, the team selected were from one of the 'affected LGAs of concern' and when I asked for a change to another team, Lyndal obliged and found an alternative team more locally based. Couldn't be happier with result and communication with Lyndal in office was efficient and prompt at all times. Many thanks.
Kenya armstrong-bedford
Kenya armstrong-bedford
11:44 23 Aug 21
Staff are lovely and everything was really easy to arrange. House is spotless. Highly recommend!
MC MC
MC MC
08:33 23 Aug 21
I asked the cleaner I was assigned to send me photos of the finished bond clean as we were moving many hours away and had a vindictive landlord, the cleaner agreed. Two ignored phone calls and an ignored text message later, I still have no idea what the apartment looks like nor proof or confidence of it being clean. Booking process was seamless, dealing with the cleaners themselves, not impressed at all.
Moe Derrick
Moe Derrick
09:30 16 Aug 21
Very professional. Communication from head office was friendly and helpful.Cleaners on the day were polite.Result of end of lease clean was perfect. Thank you.
Marieke Kleynhans
Marieke Kleynhans
02:36 15 Aug 21
Asmit and his team did a great job for our end of lease clean. They left the house spotless and we got our full bond back. Asmit was very professional and thorough. Thank you for taking such pride in your work, highly recommended.
Veronica Samof
Veronica Samof
00:54 06 Aug 21
They did a great job and they were on time.
Liangwen Сhen
Liangwen Сhen
07:57 02 Aug 21
it is the best place i ever had
Michael Smlth
Michael Smlth
08:26 31 Jul 21
User friendly operators. Very satisfied with the price & the standard of the cleaning service.
Stef
Stef
10:03 28 Jun 21
We had Asmit- he did a fantastic job! Everything was spotless and amazing when we walked in. Highly recommended!
Miranda Samsa Knapp
Miranda Samsa Knapp
02:03 18 Jun 21
Great! Did a bond clean, and they did a great job, really responsive and communicative, house was spotless. We used Zattam, and he did an amazing job. We'll definitely use again.
Daniel Greenberg
Daniel Greenberg
12:01 16 Jun 21
The team at simply spotless did an amazing job on our end of lease clean, and were also incredibly helpful in dealing with our difficult agents. They went above and beyond and can’t recommend them enough!
David Tan
David Tan
03:50 10 Jun 21
Awesome service provided by Simply Spotless. They were on time and professional. Dean the manager is great to work with, very responsive and helpful.
ANN BRENNAN
ANN BRENNAN
07:09 09 Jun 21
Racquel's Team were excellent and professional. They did a fantastic job.
Gemma Pintaudi
Gemma Pintaudi
09:35 02 Jun 21
Andrew Nolan
Andrew Nolan
08:29 26 May 21
BEWARE PEOPLE. This company would have one of the worst customer service experiences I have ever come across. There booking system does nothing but let people down and waste everyone’s time, I will never use spotless cleaning again nor let anyone I know use them. Consumers beware and stay clear, there’s plenty of other genuine good cleaning companies out there.
J Zhang
J Zhang
01:48 09 May 21
I booked for a cleaning service on the 2/5/21 for the 9/5/21 for 9:30 am. I received the sms text reminder on the 8/5/21 for my service so I was under the impression that it was confirmed. It is now 10:33am and no one has arrived or contacted me. I tried calling the business hour number and was unsuccessful, and neither the email confirmations nor the sms left me with a contactable number.I would imagine that paying $315 for this cleaning service meant that I at least would have some kind of update if something unexpected happened and I would be more than happy to keep waiting, but I guess I didn’t select that optional extra.Update: Email at 11:46am saying that my booking was cancelled because they couldn’t find any cleaners on short notice! Only took a week for them to tell me! At least I won’t be charged.
Rajendra Rao
Rajendra Rao
01:09 02 May 21
Costas Hallias
Costas Hallias
12:23 25 Apr 21
Very professional. Best clean we ever had. Beds perfectly made. Bathrooms shining. Great job from Ben
fatima sharafi
fatima sharafi
06:19 24 Apr 21
Lauren Campbell
Lauren Campbell
00:01 15 Apr 21
Prices were competitive with other services, their website was very easy to use and they also worked Sunday which was a huge help. The cleaner was very responsive, and after the clean when the real estate pointed out a few things they werent happy with, Spotless got back to me and returned straight away. Very easy to use, pleasant to deal with and particularly Lyndal in the office was really lovely and super prompt with her help. Really appreciated what a smooth process it was.
Aino Amanor
Aino Amanor
23:10 22 Mar 21
Julie Mathers
Julie Mathers
22:32 22 Mar 21
If I could give this business zero stars I would. We had cleaning booked for Monday at 7am. I got a random message from someone changing it - they told me they couldn't do the Monday. So we agreed Tuesday at 7am. At 8am no one here so I texted the random number that messaged me to be told 20 mins. At 930am still no one here. I phoned the office and they had no idea anything had been changed. Really unprofessional and we had to cancel the whole booking. We could have given this job to a company who actually cared and were professional. Would not use or recommend.
Sid C
Sid C
21:41 18 Mar 21
Good customer service and helped resolve my problems.
Timothy Olliver
Timothy Olliver
03:11 10 Mar 21
Booked Friday morning, confirmed for Monday 8am. No one shows. Call office at 9:02am to tell them. Waited 30mins and hadn't heard back from office. If something went wrong or they couldn't get in touch with cleaner you don't leave someone waiting 30mins. I had to call back (this is not good communication). Had this clean lined up to have blinds and windows cleaned before professional carpets cleaned after. Had to cancel. Very, very unhappy with this company. My experience with them was unprofessional and very stressful and disappointing. *since this review I was called back (approx. 10:30am) to say cleaner was in a car accident and was asked to consider removing this review by the company because this was an event out of their control. I understand this is a horrible situation but what wasn't out of their control was calling me back in a reasonable timeframe to say they were still trying to find out what happened or reschedule.
madslace
madslace
01:22 03 Mar 21
Ahmed and his team did a great job, we are very impressed. Our old apartment is cleaner than it was when we moved in! Thank you!
Rose Gu
Rose Gu
10:04 01 Mar 21
George's team was amazing!!! Thorough competent and efficient 👌👌👌👌👌👌👌 could not recommend enough.
David Stroud
David Stroud
05:01 01 Mar 21
Courtney Kovac
Courtney Kovac
22:39 28 Feb 21
Tracy Hazell
Tracy Hazell
16:32 27 Feb 21
Never used a cleaning service before, I was a bit nervous. George's Team were very friendly and when they arrived on time I saw that is was very clear that they were ready to clean and do a good job. George's Team did not waste any time, they were very thorough and what they cleaned and how they cleaned was a far better cleaning job in a much shorter time than I could have ever done! Our home was left looking so spotless and smelled very clean too. Definitely reached beyond my expectation and will definitely continue to use this service because it has taken the pressure off me greatly. The booking and payment system is so easy as well.
Shauna C
Shauna C
06:50 19 Feb 21
Ahmed’s team at Simply Spotless did an amazing job with our end of lease clean. They left the apartment looking better than when we’d moved in! The service was professional and friendly from start to finish and kept me informed every step of the way. There was absolutely no trouble getting my bond back. This service relieved so much of the stress of moving and I highly recommend Simply Spotless.
Alan H
Alan H
00:59 16 Feb 21
Booked in a end of lease clean using the website, when the cleaners turned up to do the clean. Was charged more money to do the clean.
Put Macputs
Put Macputs
07:09 02 Feb 21
would give half a star if i could
Lisa Crawford
Lisa Crawford
03:00 02 Feb 21
This team of cleaners - lead by Asmit - were the best end of lease cleaners we've ever had. They worked so hard and did a terrific job. They were also so polite and very easy to deal with, keeping us up to date on when they would arrive and when they would finish. Highly recommended!
Abhi T
Abhi T
09:57 26 Jan 21
This review is for services used about 3 months ago. In spite of having a small place, I booked for 4 hours booking. This would have more than enough for cleaning all areas. However, two guys (Yasser was one of them) turned up, and just did the work in 1.5 hours without cleaning well.A lot of the time was spent in arguing on how the place can't be cleaned in 4 hours (or 2 hrs for 2 guys) and going back and forth to their car. Window glasses were left with spots, corners not cleaned/ dusted.They were in real rush to finish fast rather than do the job well.This was pre-festival, so disappointed we had to still do a lot of the cleaning after paying through the nose.
Kerry McGough
Kerry McGough
02:19 17 Jan 21
Have just started using this service and I am really pleased with the work effort and standard of cleaning = thank you George and team
Binal Dodhia
Binal Dodhia
08:57 11 Jan 21
They were on time and got everything done really well, and were really friendly. - Ramiro's team
Clara Bailey
Clara Bailey
00:16 07 Jan 21
So thrilled that we hired Simply Spotless for our bond clean! Ivan and team were absolutely fantastic - Moving out is stressful and these guys made it such a breeze knowing that we are leaving our place in wonderful condition. They were on time, did an exceptional job and very friendly. Thank you so much!
samantha holley
samantha holley
09:39 04 Jan 21
Thank you to Asmit and team for doing a great clean. The team were very thorough and took their time to get everything perfect! Very happy.
Isabelle Stooke
Isabelle Stooke
01:54 03 Jan 21
We booked an end of lease clean for an apartment we were moving into as we specifically wanted a deep clean including cupboard interiors, window frames, wall spot cleans etc, which was covered by the extensive checklist. We have a small two bedroom apartment and for $470 I was deeply disappointed with the results. Rather than a deep clean we received a superficial surface clean with complete disregard for the advertised checklist. I complained directly to the company and while they were apologetic, I was repeatedly told that they have a bond back guarantee which was obviously not helpful as we were moving into the property. We were given a $70 discount but I really wish I had taken it further as this really wasn't sufficient for the quality of the clean and the fact we had to then clean everything ourselves. The photos below include the bathroom window frames, above the shower screen, bathroom tiles, vanity cabinet, kitchen wall and kitchen floor. We won't be using Simply Spotless again.UPDATE: I have updated the review to 2 stars as the company did make an effort to reach out and make things right. Despite this, the service we needed at the time was not provided which meant doing this ourselves on moving day.
Lynneigh Marsters
Lynneigh Marsters
12:55 16 Dec 20
I have a 5 bedroom house and paid extra for the deep clean which was $500 And all they done was mop my floors And vacuum 😡 I could’ve done that for nothing! Dirty dishes where left on my table aswell as in and on the sink!!!! 2/3 bedrooms weren’t even touched!! No beds where made🤦🏽‍♀️ If I knew I was going to get a service like this I certainly would’ve done it myself. NEVER AGAIN will i go through this company!!!!!! Saurab & saguats DC TEAM very unprofessional.
Stacie Henderson
Stacie Henderson
22:31 15 Dec 20
Lyndall was quite clear to deal with, end of lease clean had to be re-done for only a minimal amount of areas but was organised with ease between the cleaner and real-estate themselves after notifying of the need to re-do.
Brid Flynn
Brid Flynn
06:34 10 Dec 20
We required a bond-approved deep clean including blinds. Was super impressed with the service, the team were very thorough, professional and diligent, our bond-realease was approved no problem - would highly recommend.
Kate Dodds
Kate Dodds
23:54 03 Dec 20
Fabulous cleaning job!! Very efficient and did a better job than expected. Thanks!
Joanne Frith
Joanne Frith
07:11 27 Nov 20
I recently used the Simply Spotless End of Lease service which was completed by Ivan's Team. They did a thorough and fantastic job. Highly recommend their services!
agnes girardi
agnes girardi
08:25 26 Nov 20
George's team provided an excellent and comprehensive cleaning of our home. It was easy to organise and book the right service for us. Will recommend to others and continue to use Simply Spotless!
Sarah Macaulay
Sarah Macaulay
05:37 10 Nov 20
I am so thrilled with the deep clean service from Simply Spotless. The booking process was very easy and the clean itself was immaculately done. My house hasn't been this clean since we moved in! Thank you for a brilliant service.
mitesh trivedi
mitesh trivedi
03:50 10 Nov 20
Booked for End of Lease cleaning with steam carpet cleaning and blinds cleaning. There were issues which was resolved by Lyndal. Simply Spotless management will try and help to get the resolution if any issues.
Rachel Sellers
Rachel Sellers
23:41 09 Nov 20
I used this company for the first time for a clean. The team they sent used a steel wool scourer on my stainless steel cook top, which was already relatively clean, and left scratches on about 75% of the surface.When I contacted the service team to advise them of this, a direct quote from the email I received from Dean was "It's actually not nearly as bad as I thought it would be" and they told me that I can fix it myself and my landlord probably won't charge me for the scratches. Definitely not the point.A complete lack of forethought on behalf of the cleaners has now caused damage to my rental property and there has not been so much as an apology from the company or an indication that they will talk to the team who cleaned my flat to make sure they don't do the same to someone else's place. This is a really poor reflection of the company and I will obviously not be using them again.
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